Do you have a maintenance plan that includes the use of trusted and insured local vendors?
All of the vendors used under our maintenance plan must keep proof of adequate and up to date insurance coverage on file with us at all times. We do this to protect our property owners from liability. We also routinely evaluate the cost and work product of our vendors. We try to have at least three vendors for each category and we do not accept referral compensation or free services from any of our providers. We are completely independent of the vendors that we use so that we can remain objective about their performance. This is the same reason that we do not have “in house” maintenance service providers. We are also constantly on the look out for new vendors, even if we already have three in each category. It is our job to constantly search for vendors that do great work at a fair price. For those vendors that have provided this in the past we need to make sure they are consistently exceeding expectations.